Common Issues and Solutions
1. App Not Launching
- Ensure iOS 17.0 or later is installed
- Restart the app
- Restart your device
- Reinstall the app if necessary
2. Data Not Saving
- Check device storage space
- Ensure app has proper permissions
- Restart the app
- Check if device is in low power mode
3. PDF Export Not Working
- Ensure sufficient storage space
- Check if sharing is enabled
- Try different sharing methods
- Restart the app
4. Charts Not Displaying
- Ensure you have entered some readings
- Check if data is properly saved
- Try refreshing the analysis view
5. Search Not Working
- Ensure you have entered some readings
- Check spelling of search terms
- Try different search criteria
Feature Support
Glucose Entry
- Enter values between 1-1000 mg/dL
- Select appropriate reading type
- Add meal information if desired
- Include notes for context
Data Analysis
- View statistics for different time periods
- Export reports as PDF
- Share with healthcare providers
- Track patterns and trends
Privacy & Security
- All data stored locally
- No cloud synchronization
- Complete user control
- No data transmission
Medical Disclaimer
This app is for informational purposes only and should not replace professional medical advice. Always consult with your healthcare provider for medical decisions.
Privacy
- All data is stored locally on your device
- No data is transmitted to external servers
- You have complete control over your data
- Data can be deleted at any time
Updates
- Regular updates for bug fixes
- Feature enhancements
- Performance improvements
- User feedback integration
Feedback
We welcome your feedback to improve the app:
- Feature requests
- Bug reports
- User experience suggestions
- Medical accuracy feedback
Please contact us with any questions or concerns.
Thank you for using GlucoTrack!